Appointments and teamwork focus part of changes for the co.'s income maintenance unit
WILLMAR -- Kandiyohi County's income maintenance unit is now requiring clients to make appointments to see case managers.
The change went into effect this week.
The intent is to improve the efficiency of the office and the quality of service provided to clients, said Family Service Director Jay Kieft, in a report Tuesday to the Kandiyohi County
Board of Commissioners.
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