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Long-distance woes plague phone calls to rural Minnesota

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BEMIDJI, Minn. - At Up North Sports, about 20 percent of business comes over the phone. But that crucial tie to customers from across the nation often breaks.

For the past few years, long-distance calls coming into the sporting goods store have been unreliable. Although customers say they can hear the phone ringing on their end, sometimes the phone doesn't ring in the store.

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