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MNsure simplifies payments

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ST. PAUL -- Some MNsure customers say they were confused by the state-run health insurance marketplace's payment practice, so its officials are streamlining it.

Customers no longer will be sent an invoice issued by MNsure for the first month’s premium. MNsure officials said that sending that bill led some customers to believe that MNsure would continue to send bills.

MNsure provides a way to buy health insurance, mostly online, but policies are sold by private companies that bill customers.

The new MNsure system allows customers to pay online the first month or to receive bills from the insurance company beginning right away.

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