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Elizabeth Cruze, a records management clerk at Rice Memorial Hospital in Willmar, sorts through a stack of patient medical files. Tribune photo by Anne Polta

New Rice policy aims to reduce risk of patient misidentification, identity theft


WILLMAR -- While the patient was in Rice Memorial Hospital's emergency room, nurses happened to overhear family members discussing what name to use.

It was an immediate tip-off: Here was a patient who might be using a fake ID.

Hospital officials and staff can count on at least a few cases each year of patients using a false name, an identity stolen from someone else, or someone else's insurance card.

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Anne Polta

Anne Polta covers health care, business/economic development and general assignment. Her HealthBeat blog can be found at http://healthbeat.areavoices.com. Follow her on Twitter at @AnnePolta.

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