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Rice tightens billing, collection processes

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WILLMAR -- Give consumers the option of paying their hospital bill online via credit card, and they'll jump at the chance.

That was Rice Memorial Hospital's experience after introducing an online credit-card payment option last June. During the first six months, the percentage of bill payments made this way rose from 7.9 percent to 23.5 percent.


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Anne Polta

Anne Polta covers health care, business/economic development and general assignment. Her HealthBeat blog can be found at Follow her on Twitter at @AnnePolta.

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