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Carris Health offers online COVID-19 test scheduling

In response to the high demand for testing, Carris Health is offering online scheduling for those needing COVID-19 testing.

Coronavirus art graphic
Photo: Pixabay

WILLMAR – Carris Health in Willmar has implemented an online, self-scheduling function on its website for those needing COVID-19 screening.

The new option comes in response to the unusually high volume of demand for testing. Since COVID-19 reached Willmar eight month ago, Carrie Health’s COVID-19 nurse triage call center has handled more than 50,000 calls.

The high demand has resulted in longer wait times. The new online option and other measures should help the situation, and more improvements are imminent, Carris Health announced on Thursday.

Self-scheduling can be conducted through CarrisHealth.com by clicking “schedule an appointment” on the home page. Patients will be given the option to make an appointment based on time and location. Carris Health offers curbside COVID-19 testing services in Willmar and Redwood Falls.

Carris Health and CentraCare patients can also schedule COVID-19 testing through their MyChart account.

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People who have symptoms of COVID-19 and those who have a known contact with someone that tested positive for COVID-19 should be tested. If you have been exposed to someone with a confirmed COVID-19 case, but do not have symptoms, it is best to be tested three days after that exposure. This will help ensure you get a more valid result.

“COVID-19 has challenged every organization in extraordinary and unpredictable ways – including Carris Health,” said Ali Lesteberg, manager of ambulatory clinical nursing services. “We could never have imagined, just a few months ago, that a global pandemic would stress our nurse line capacity.”

“We want the community to know that we realize the volume of patients calling our COVID-19 Nurse Lines and we’re working very hard to create solutions to make the process a better experience," she said.

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